Be sure to adjust the distance between camera and auditory meatus for best pictures.Įarwax Removal Tools -Adopt transparent optical refraction design, 6 adjustable led lights provide a clearer image and more outstanding color reproduction no matter how dark the ear is. This otoscope also has overheated protection, even after a long use.ġ inch Focal Length -The 2cm / 1 inch fixed focal length makes it easier to check eardrum and ear canal. This Model DO NOT support iPhone or iPad!!!Ġ.17inch Diameter Camera -Teslong is proud to make one of the smallest otoscope camera in the industry. This is one of our simplest and least expensive USB otoscopes, while still delivering high-quality photos or video.Ĭheck Your Ear on Your Own -If you feel your ear pain, itching, or some foreign body in your ear, use this otoscope quickly to check your ear, and view the image instantly on your Android phone or computer. If you still want a refund, you required to return the item on it’s arrival.The Anykit NTE430 digital otoscope is a 2nd generation digital USB otoscope camera for inspecting the ear, nose, or throat via a USB, Micro-USB, or USB-C connection to an Android, Windows, or Mac OSX (Not iOS) device. If an order has been shipped, it’s impossible for us to cancel or modify it anymore. It is still possible to cancel an order after 24 hours, provided that it has not yet been shipped. If you want to cancel an order within 24 hours from confirmation of the payment, you will be entitled to a full refund. Note: Please be aware, we do not cover the cost of the returns fees in warranty & repair service. After providing such information to our Customer Service team and the problem is acknowledged, you can send the items back to us for a repair. Please kindly provide us with evidence photos or videos of the defective item. If any of the items you have purchased from us is found defective within 1 year from receipt, you are entitled to a repair under warranty. Our customer service team will communicate with you to arrange a refund or reshipment without physical return of the item. A photo, video or screenshot of the defective item or the defective part of the parcel. Photos of the front and back sides of the packaging box Ģ. If an item is found damaged or defective on receipt, we kindly ask you to contact us within 15 days from the delivery date to arrange a refund or exchange without physical return of the item.ġ. Please allow at least seven (7) days from the receipt of your item to process your refund. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your refund has been processed. We strongly recommend that you use a trackable method to mail your return.Īll customers should contact us and obtain Return Merchandise Authorization (RMA) number before sending anything to us. We will not be responsible for returned item(s) without notifying us in advance.Īfter receiving your return and inspecting the condition of your item, we will process your refund to the credit / debit card or PayPal account which was used to place the original order. Please note, you will be responsible for the return shipping charges. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address: To return an item, please email our customer service at to obtain a Return Merchandise Authorization (RMA) number. If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund within 15 days from delivery date. All returned items must be in new and unused condition, with all original tags and labels attached. Note: If you choose an expedited shipping, please remember to leave a valid contact number, this is required for expedited shipping’s courier delivery. United Kingdom, France, Spain, Germany, Netherlands, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland Expedited Shipping – Express shipping with courier delivery ( DHL, UPS, FedEx, TNT)ĭelivery Time Airmail and Airmail RegisteredĪustralia, New Zealand, Singapore, United Arab Emirates Airmail Registered – Tracked shipping via national postal services ( HK Post, Singapore Post, China Post, PostNL, Swiss Post, Sweden Post, USPS, Royal Mail e.t.c.)ģ. Airmail – Free untracked economy shipping via national postal services ( HK Post, Singapore Post, China Post, PostNL, Swiss Post, Sweden Post, USPS, Royal Mail e.t.c.)Ģ. You can choose the preferred shipping method on the cart page during the checkout process. We offers 3 international shipping methods:ġ. The time it takes to prepare your items for shipping is separate from the delivery time. It usually takes 1-3 business days to ship out . Before we can ship your order, we prepare your products, do strict quality-control tests and carefully package the items.
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